Explore Adobe Commerce B2B features including company accounts, negotiable quotes, requisition lists, buyer permissions, and streamlined business purchasing workflows.
B2B ecommerce works differently from standard online retail. Business buyers often need multiple users, approval rules, negotiated pricing, repeat ordering, and account-level controls. Adobe Commerce B2B features are designed to support these requirements through tools such as company accounts, shared catalogs, negotiable quotes, purchase orders, and requisition lists.
Among these capabilities, Adobe Commerce company accounts, quotes, and B2B requisition lists are particularly important because they help businesses manage customers, purchasing processes, and repeat orders from one ecommerce platform.
This guide explains how these features work, how they connect with each other, and where they can fit into a B2B ecommerce workflow.
What Are Adobe Commerce B2B Features?
Adobe Commerce B2B provides functionality specifically designed for merchants selling to businesses. Unlike a basic ecommerce setup, B2B stores may have customers with multiple employees, different purchasing permissions, company-level pricing, approval processes, and negotiated orders.
Adobe states that company accounts form a key foundation for its B2B functionality. A company can have multiple buyers organized into divisions, teams, and user roles with different permissions.
Common Adobe Commerce B2B features include:
- Company accounts
- Company hierarchies
- Shared catalogs
- Custom company pricing
- Negotiable quotes
- Purchase order approvals
- Quick Order
- B2B requisition lists
- Company credit and payment options
- Buyer roles and permissions
These features can be enabled and configured according to the requirements of the Commerce store.
Adobe Commerce Company Accounts Explained
Adobe Commerce company accounts allow multiple buyers from the same organization to operate under one company or corporate account.
For example, imagine a manufacturing company with:
- One procurement manager
- Three purchasing executives
- Two department heads
- Several employees who can place orders
Instead of treating every employee as a completely separate customer, Adobe Commerce can organize them under the same company account.
How Company Accounts Work
A company administrator can create an organizational structure containing different users and permissions. This allows businesses to control activities such as ordering, quoting, purchasing, and access to company information.
A typical structure might look like:
Company Account
→ Company Administrator
→ Procurement Team
→ Department Buyers
→ Approvers
→ Individual Buyers
This structure becomes particularly useful when a company has different purchasing responsibilities.
Why Company Accounts Matter
Company accounts can help businesses:
- Manage multiple buyers under one organization
- Assign different user roles
- Control purchasing permissions
- Manage company-level purchasing information
- Support approval workflows
- Provide account-specific catalogs and pricing
- Centralize B2B purchasing activity
Company accounts also act as the foundation for other B2B capabilities, including negotiable quotes and shared catalogs.
Adobe Commerce Quotes Workflow
One of the most useful B2B capabilities is negotiable quoting. The Adobe Commerce quotes workflow allows buyers and sellers to negotiate order pricing before an order is placed.
This is useful when the standard website price is not necessarily the final price for a business customer.
For example, a buyer may want to purchase 500 units of a product. Instead of placing the order at the listed price, the buyer can request a quote and negotiate pricing with the seller.
How the Adobe Commerce Quotes Workflow Works
The basic process can be summarized as:
Buyer adds products to cart
↓
Buyer requests a quote
↓
Seller receives quote request
↓
Seller reviews pricing and quantities
↓
Seller proposes terms or discounts
↓
Buyer reviews the updated quote
↓
Further negotiation if required
↓
Buyer accepts the agreed terms
↓
Quote proceeds to checkout
Adobe Commerce allows an authorized company buyer to initiate a quote from the shopping cart. A sales representative can also create a quote for a company buyer from the Admin.
During negotiation, users can update quantities, pricing, discounts, and other quote details. The system also maintains quote history and communication between the buyer and seller.
What Happens After a Quote Is Accepted?
Once the buyer accepts the negotiated terms, the quote can proceed toward checkout. Buyers can also manage quote information through the My Quotes section of their account.
Depending on permissions, buyers can review pricing changes, communicate with sellers, modify items, and convert an acceptable quote into an order.
This creates a more structured process than handling B2B price negotiations manually through emails or spreadsheets.
What Are B2B Requisition Lists?
B2B requisition lists are designed for products that customers purchase frequently.
Think of them as reusable purchasing lists rather than one-time shopping lists.
For example, a restaurant may regularly purchase:
- Packaging materials
- Cleaning products
- Food-service equipment
- Disposable supplies
Instead of searching for every product again, the buyer can create a requisition list and add those products to the cart whenever another order is needed.
Adobe Commerce describes requisition lists as a way for buyers to save time when purchasing frequently ordered products. A list remains available after products are added to the cart, so it can be reused for future purchases.
How B2B Requisition Lists Work
A buyer can create a list from the account dashboard or directly from a product page.
A simplified workflow is:
Create requisition list
↓
Add frequently purchased products
↓
Save list
↓
Return when another order is required
↓
Add products to cart
↓
Review quantities
↓
Complete checkout
Buyers can maintain multiple lists for different teams, vendors, campaigns, or purchasing requirements.
Requisition Lists vs Wish Lists
Requisition lists may look similar to wish lists, but they serve different purposes.
| Feature | Requisition List | Wish List |
|---|---|---|
| Main purpose | Repeat purchasing | Save products for later |
| B2B focus | Yes | General ecommerce |
| Reusable after checkout | Yes | Yes |
| Designed for frequent orders | Yes | Not specifically |
| Compact product view | Yes | Standard list |
| Multiple purchasing lists | Yes | Depending on configuration |
The key difference is purchasing intent. A requisition list is built around products a buyer expects to order repeatedly.
How Quotes and Requisition Lists Work Together
These features become even more useful when combined.
Suppose a distributor regularly purchases 50 products from a supplier. The buyer can use a requisition list to quickly rebuild the cart.
For a larger or unusual order, the buyer can then request a quote instead of checking out immediately.
There is also a direct connection between quotes and requisition lists. Adobe Commerce allows buyers to move products from a negotiable quote into an existing requisition list.
This can create a workflow such as:
Requisition List
↓
Add products to cart
↓
Request Quote
↓
Negotiate pricing
↓
Accept quote
↓
Place order
Or:
Negotiated Quote
↓
Move frequently purchased products to Requisition List
↓
Reuse for future orders
This makes the B2B purchasing journey more flexible.
Adobe Commerce B2B Features: How the Main Tools Connect
The biggest advantage of Adobe Commerce B2B is that these tools are not isolated features.
They can work together as part of a broader purchasing system.
| B2B Feature | Main Purpose |
|---|---|
| Company Accounts | Manage business customers and buyers |
| Company Hierarchy | Organize users and departments |
| Shared Catalog | Provide company-specific products and pricing |
| Quotes | Negotiate pricing and order terms |
| Purchase Orders | Control purchasing and approvals |
| Requisition Lists | Simplify repeat purchases |
| Quick Order | Quickly order using SKU or product name |
| Company Credit | Support account-based purchasing |
Adobe’s documentation notes that enabling company support can also enable related B2B capabilities such as shared catalogs and B2B quotes, while Quick Order and Requisition Lists can be enabled independently.
When Should Businesses Use These Features?
The right combination depends on the business model.
Use Company Accounts When:
- Multiple employees purchase for one organization
- Buyers require different permissions
- Departments have separate purchasing responsibilities
- The company needs centralized account management
Use Quotes When:
- Pricing depends on order volume
- Customers regularly negotiate prices
- Sales representatives manage large accounts
- Orders require customized commercial terms
Use Requisition Lists When:
- Customers repeatedly purchase the same products
- Buyers need fast reordering
- Different departments maintain different product lists
- Customers have recurring procurement requirements
Use Multiple Features Together When:
A business has complex purchasing workflows involving multiple users, negotiated pricing, and repeat orders.
For example:
Company Account → Buyer Permission → Requisition List → Quote → Approval → Checkout
This type of workflow can reduce the need for manual purchasing processes.
How Adobe Commerce B2B Can Improve the Buying Experience
B2B buyers generally need more control than consumers. They may want to see company-specific products, negotiate prices, request approval, and reorder products without rebuilding the entire cart.
Adobe Commerce’s B2B capabilities are designed around these requirements. Adobe also highlights customer-specific catalogs and pricing, purchase approval workflows, streamlined quoting, and predefined requisition lists as parts of its B2B commerce capabilities.
For merchants, this can help create a more structured digital purchasing process while giving sales and procurement teams better visibility into customer activity.
Final Takeaway
Adobe Commerce B2B features provide a framework for handling complex business purchasing requirements.
Adobe Commerce company accounts organize multiple buyers and permissions under a business organization. The Adobe Commerce quotes workflow provides a structured way to negotiate pricing before an order is placed. B2B requisition lists make recurring purchases faster by allowing buyers to reuse frequently ordered product lists.
Together, these features can support a complete B2B buying journey:
Company Management → Product Selection → Requisition List → Quote Negotiation → Approval → Checkout → Repeat Purchase
For businesses with complex customer structures, negotiated pricing, and recurring orders, understanding how these features work together is an important part of planning an Adobe Commerce B2B implementation.
Sources: Adobe Commerce official documentation and Adobe Commerce B2B resources.
